Accessible Accommodation
The comfort of each and every one of our guests is important to us. Learn about the accessible rooms, spaces and services available at Crowne Plaza.
From TTY devices and accessible parking, to assistive listening devices and beyond, we are here to assist. Just let us know how we can best accommodate your stay.
General Accessibility:
- CC tactile indicators/tap & go features
- Disabled parking
- Accessibility ramp
- Ground Floor public restrooms
- Wheelchair accessibility to outdoor pool
- Audio & tactile buttons in all lifts
Current Advanced Saver Value:
- Rely on worry free travel with our flexible policy with cancellation up to 6pm on the day of arrival
- No deposit handling - pay when you check out
- Additional 3% OFF for IHG® One Rewards members
Accommodation
Accessible guest room with adjustable bed height, wheelchair to toilet transfer & adjustable hand held shower
Check In: 3:00pm / Check-Out: 11:00am AEST
Wi-Fi Included
Complimentary internet for all guests
Accessible FAQ's
General Accessibility
Q: Which booking options are available?
A: Online, phone & email
Q: Are accessible payment options available?
A: Hotel has credit card machine has partial, central tactile indicators on number 5 on keypad and function buttons
Q: How many disabled car spaces are available?
A: Hotel has four accessible parking spaces
Q: Is there unobstructed and level/ramp access to front entrance of hotel from parking or other points of arrival
A: Yes, there is a parking/drop off point adjacent to the hotel entrance
Q: How many accessible rooms are there in the hotel?
A: There are 5 x (2 Double Accessible Rooms available)
Check-In
Q: Does hotel check-in counter have clear lines of sight to the entry and lobby so staff are aware when customers may need assistance?
A: Yes
Mobility
Q: Are entries wide and accessible for wheelchair occupants
A: Yes
Q: What type of door is at the hotel entry
A: Automatic
Q: Are there accessible toilet facilities that can be accessed from the common areas?
A: Yes – ground floor public toilets have accessible entry
Q: Is there step-free access to onsite restaurant/bar outlets
A: Yes - please refer to concierge upon request
Vision
Q: Does hotel check-in counter have clear lines of sight to the entry and lobby so staff are aware when customers may need assistance?
A: Yes
Q: Where on premises, or nearby, are water and toileting facilities available?
A: All public areas
Q: Are level changes indicated with textured flooring or contrasting surface colour?
A: Yes
Q: Are lighting levels, especially around service counters, sufficiently bright or can they be raised to assist customers with low vision to discern visual information more easily?
A: Yes
Hearing
Q: Is there a hearing loop/infrared assisted listening system at reception desk or conference facilities?
A: Yes - upon request and must be advised in advance
Q: Is text-based communication with hotel staff available?
A: Yes - speak directly to concierge for further assistance
Image credits to Threesides Marketing for production, Mode Imagery for images AND to getaboutable.com
Thanking the support of the ACT Government in the campaign “Canberra: more than inclusive, more than accessible”
*Terms and Conditions
Take advantage of our IHG Hotels accommodation offer, which includes our best and least restrictive publicly available rate. Canceling your reservation before 6:00 PM (local hotel time) the day of arrival will result in no charge.
Canceling your reservation after 6:00 PM (local hotel time) the day of arrival, will result in a charge of 1 night per room to your credit card. No deposit required upon booking. Pay when you check out.
Changes to your reservation are usually acceptable, but always check the hotel's cancellation policy before booking for cancellation fees that may apply depending upon arrival date. Some restrictions apply based on individual hotel policies.
An additional 3% IHG Member discount applies to Best Flexible Rate/s with or without breakfast included. The additional member discount applies for bookings made at participating hotels in Australia, New Zealand and the South Pacific.
10% per night tax fee included in rate. Payments relating to hotels in Australia incur a merchant service fee of 3% for Diners Club & JCB and 1.5% for American Express, Visa, Mastercard and other credit cards, in addition to the total amount payable.
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