COVID-19 FAQ's
From Monday November 1 NSW and Victoria will no longer be declared as COVID-19 Affected Areas. Vaccinated travellers can enter the ACT for any reason, without the need to quarantine. Unvaccinated travellers can travel for essential reasons only. Exemption applications will be considered on a case by case basis.
For the latest NSW Government announcements on ACT travel restrictions, please visit www.covid19.act.gov.au
If you would like to speak to the team about an upcoming booking please call (02) 6274 5555.
**As a measure to safeguard our team and our guests, IHG (InterContinental Hotels Group) has adhered to the NSW State Government mandatory requirement of mask use for all hotel colleagues, pending further advice.**
I have a wedding booked next year at your hotel and only vaccinated guests will be invited. Can you guarantee that your colleagues will be vaccinated?
We are strongly encouraging all colleagues to get vaccinated as soon as they have the opportunity to do so, and we would expect that the majority of our colleagues will be vaccinated by the date of your event, however we are unable to guarantee it at this point in time.
Are all your staff vaccinated?
We are strongly encouraging all colleagues to get vaccinated as soon as they have the opportunity to do so, but we are not mandating vaccinations at this point in time. We don’t currently require employees to disclose their vaccination status but have opened channels for them to provide their vaccination status if they are comfortable doing so.
Why are you not mandating vaccinations?
We are hugely supportive of the drive to get our community full vaccinated, and recognise that it’s key to getting our country moving again and the recovery of our industry. We are strongly encouraging all colleagues to get vaccinated as soon as they have the opportunity to do so. We are aware that some organisations have mandated vaccinations for their employees. IHG’s business model, where we manage or franchise hotels that are owned by a third party, makes it a little more complex to mandate. We do, however, continue to review and work with our hotels to make the right decisions that protect colleagues, guests and the community.
What are you doing to encourage your employees to get vaccinated?
We are providing paid leave for full-time, part-time and casual colleagues to attend vaccinations. We have also been sharing regular updates through our internal channels to staff with our message of encouragement to get vaccinated as soon as they have the opportunity to do so and are asking people to share photos of their second jab on social channels to drive awareness and behaviour.
Would you mandate vaccinations if required by the government?
Yes. We always follow government advice and are prepared for that possibility.
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